Resource Directory
Discover the technology companies and service providers shaping the future of AI-powered customer experience.

AL DÍA
AI first debt collection company

Bland
Conversational AI for Regulated Industries

Bluejay
Test, monitor, and improve voice & chat AI agents

CCAIA
CCAIA Leadership - AI Consulting

Crimson CX
Helping banks find the real problem before buying the wrong solution

Frances Horner
AI-powered healthcare contact center transformation

Human Delta
Making Knowledge AI-Ready for Agents

PolyAI
The world's most lifelike agents

Prashant Kandukuri
AI Advisor | 25+ years on the operational side of Transformation

ProxyLink
Provide customer support inside ChatGPT

QX Now
Making AI Less Artificial in CX

Retell AI
Your call center called. It wants to retire.

Sanas
If it's Speech, it's Sanas

Sandra Jirous
Customer obsessed

ServiceOcean
Callback Solution for 50% lower call abandonment

Spearfish
our customers are telling you everything you need to know. We listen so you can act on it.

Support Services Group
We harness AI to streamline operations, enhance agent performance, and drive better customer outcomes.

Transcosmos
By transcending limits and connecting people through technology, we open a universe of possibilities for growth and success.

TTEC
Transforming Customer Experience with AI, automation, and human expertise at scale

Upland Software
AI-powered knowledge management solution that delivers trusted answers, improves productivity, and enhances customer experiences.

ZMAXINC
Advising and placement for global call center support services
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