Our Chapters
Quarterly in-person meetings in 12 cities — boardroom-style sessions with curated topics, legal briefings, and peer-driven conversation. Find your chapter and join the table.
San Francisco
“Where innovation meets customer experience”
One of the most prominent AI environments in the U.S. Engage with CX leaders in the Bay Area — the global epicenter of technology and innovation.
Atlanta
“The branding hub of the South”
Home to Coca-Cola, Delta, UPS, and Home Depot. Connect with CX leaders in one of the country's most dynamic corporate landscapes with easy access via Hartsfield-Jackson.
Phoenix
“A rising hub for innovation and CX”
One of the fastest-growing metro areas in the U.S. Join conversations at the intersection of AI, CX, and operational excellence in the Valley of the Sun.
Tampa
“The coastal hub for growth-minded CX leaders”
A city experiencing rapid growth in technology, finance, and professional services. Connect with CX leaders driving innovation on Florida's Gulf Coast.
Chicago
“CX strategy at the heart of the Midwest”
Where pace, education, and style converge. Connect with leaders focused on CX strategy, AI implementation, and large-scale transformation in America's third-largest city.
Denver
“Where big ideas meet big skies”
A hub for tech, telecom, and financial services in the Rocky Mountain region. Join CX and AI professionals driving customer experience transformation at altitude.
Salt Lake City
“The crossroads of the West”
Where tech professionals, enterprise leaders, and experience innovators converge. SLC's growing tech scene makes it a natural home for AI-forward CX leaders.
Seattle
“Where cloud, commerce, and customer service thrive”
Home to some of the world's largest tech companies. Join CX, product, and technology leaders exploring how AI and data-driven experiences reshape customer service.
Nashville
“The creative capital of the South”
Where music, hospitality, and experience design converge. Connect with industry leaders in healthcare, logistics, media, and entertainment driving CX innovation.
New York City
“One of our foremost establishing cities”
Participate in groundbreaking discussions while accessing Manhattan's professional and cultural resources. Network with industry leaders, then step out into the world's most iconic city.
Boston
“Where history, academia, and innovation converge”
World-class universities, research institutions, and a thriving startup ecosystem. Join CX and AI professionals in healthcare, biotech, and financial services.
Austin
“One of the most up-and-coming environments”
Home to Apple, Tesla, Oracle, and Dell. Connect with innovative leaders at the forefront of AI and customer experience in Texas's booming tech capital.
What to Expect at a Meeting
Every chapter meeting follows the same proven format.
3
Curated topics per session
1
Legal briefing per quarter
3–6
Hours per meeting
Q
Quarterly cadence
Find Your Table
Join CCAIA and start attending chapter meetings in your city. Quarterly sessions designed for CX leaders navigating AI — together.