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What You'll Get

Our newsletter covers the topics that matter most to CX leaders navigating AI adoption.

AI in CX

Real-world use cases, implementation stories, and lessons learned from practitioners adopting AI in contact centers.

Meeting Recaps

Key takeaways from chapter meetings across all 12 cities — so you never miss an insight, even if you missed the meeting.

Industry Events

Curated event roundups, partner conferences, and exclusive member discounts on industry events.

Legal & Compliance

Quarterly legal briefing highlights covering AI regulations, data privacy, and compliance updates relevant to CX.

Member Spotlights

Profiles of practitioners, vendors, and consultants making an impact in the CX AI space.

Tools & Resources

Curated tools, frameworks, and resources to help you navigate AI adoption in your organization.

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