CCAIA

Industry Partner Program

Let's collaborate.

A free membership for organizations that convene our industry, built on a clear two-way exchange.

Apply to partner

Who it's for

Built for organizations that gather and inform our industry.

Event and conference producers

Bring practitioners with hands-on AI deployment experience into your agenda.

Analyst and research firms

Ground market research in what contact center leaders are actually deploying.

Industry media and publications

Source expert commentary and republish CCAIA material with attribution.

How we see it

We strengthen the ecosystem. We do not compete in it.

CCAIA helps customer service leaders adopt AI successfully through practitioner education and cross-market knowledge sharing. Regional and industry associations remain the trusted home for their members.

The exchange

A fair trade, stated plainly.

What partners receive

  • Request practitioner speakers for your events
  • Republish CCAIA research and Journal material with attribution
  • Promote eligible events through CCAIA channels
  • Receive Industry Partner membership at no cost

What CCAIA asks in return

  • Offer CCAIA members discounts to eligible events
  • Provide a complimentary CCAIA booth when you host a conference

Industry Partner membership does not include chapter-meeting attendance.

How it works

Three steps to partnership.

01 / Apply

Tell us who you are

Complete the short organization and primary-contact application.

02 / Review

We confirm the fit

CCAIA reviews every application to keep the program education-first.

03 / Launch

Create your account

The approved contact creates their Industry Partner account and can begin posting speaker opportunities.

Questions

The details, unhidden.

Are you trying to compete with industry associations?

No. CCAIA is a practitioner-led nonprofit focused narrowly on successful AI implementation. The goal is to strengthen partner organizations and the communities they already serve.

Can Industry Partners attend chapter meetings?

No. Chapter meetings remain practitioner-led and closed. Industry Partners receive a separate dashboard and collaboration tools.

How much does it cost?

Industry Partner membership is free. We ask partners to provide member discounts and, when applicable, a complimentary conference booth for CCAIA.

Who qualifies?

Conference producers, analyst and research firms, and industry media serving the CX ecosystem. Companies selling AI or CX products should apply as Vendor members.

How do speaker requests work?

Partners post an opportunity for CCAIA practitioners. Interested practitioners can share their contact details and optional context, and the partner contacts them directly outside CCAIA.

Bring practitioners into the conversation.

Apply to become a CCAIA Industry Partner. There are no dues or paid tiers.

Apply to become an Industry Partner